--- title: Best reservation system for boutique hotels in Malaysia description: More than 300 hotel brands in Malaysia choose Softinn to increase direct bookings on their official website. --- [![softinn-logo-green-svg](https://page.mysoftinn.com/hubfs/Softinn%20Template%20Files/softinn-logo-green-svg.svg "softinn-logo-green-svg")](https://mysoftinn.com) # Hotel Booking Engine Best reservation system for boutique hotels. More than 300 hotel brands in Malaysia choose Softinn. ### Trial Account # Get More Direct Bookings # Signup > Install > Start accepting bookings in 30 mins  ## For Operating Hotel Looking for solutions to increase more direct bookings? Softinn Extranet offers the following tools to convert site visitor to hotel guest: - Segmentize your hotel guests and customize offers to them using Promotion Code system  - Install-able widgets to improve your website engagement - User-friendly back end (minimal training required for new staff) ## For New Hotel Planning for new opening? We have experience in helping our clients in pre-opening preparations, for example: - Domain name (.com) registration - Website development and email hosting - Rooms and rates setup on central reservation system - Booking engine with pre-installed payment gateways (Online banking, Credit Card, Paypal & more) ## Built-in E-commerce Features ### Be e-commerce savvy. Your guests like that. Having a website does not guaranteed online sales. You need a working digital marketing tools to support your online marketing activities. Create offers to specific customer segments. Below are the tools we offer to convert lookers to bookers: - Promotion code system to create promo codes and set rules - Distribute your promo codes on Social Media and Emails - Guest make purchase online. Enjoy discount using the promo codes - Guest make payment online - Booking emails and notification will be sent to both guest and your front office ## Delighting Your Guests ### The experience starts before guests visiting your hotel. Guest experience started when they first browse your website, make online bookings until they check-out and went home. Delight your guest at each stages to make them your biggest fans. How we can help you in providing your guest a great experience: - Exclusive and personalised offers you made to them through promo code - Quick and user intuitive booking engine - Transparent booking cancellation policy through our digitized cancellation policy system. Made self-service booking amendment and cancellation possible - Self-service payment receipt portal for your business travellers to file claims with their company before the arrival RANGKAIAN HOTEL SERI MALAYSIA *"Within just 1 month of using Softinn, we have achieved 12% increase in direct booking, 16% increase in web traffic and 200% increase in site page views. With Great User Experience, Comes Great Sales Conversion."* - ![Star](http://cdn2.hubspot.net/hub/762525/hubfs/Ridge_Campaign_Pack/star.png?width=25&height=23&name=star.png) - ![Star](http://cdn2.hubspot.net/hub/762525/hubfs/Ridge_Campaign_Pack/star.png?width=25&height=23&name=star.png) - ![Star](http://cdn2.hubspot.net/hub/762525/hubfs/Ridge_Campaign_Pack/star.png?width=25&height=23&name=star.png) - ![Star](http://cdn2.hubspot.net/hub/762525/hubfs/Ridge_Campaign_Pack/star.png?width=25&height=23&name=star.png) - ![Star](http://cdn2.hubspot.net/hub/762525/hubfs/Ridge_Campaign_Pack/star.png?width=25&height=23&name=star.png) ![Quayside hotel melaka use Softinn get to more direct bookings](https://page.mysoftinn.com/hs-fs/hubfs/Website/Hotel%20Logos/Quayside-Malacca-Hotel-Logo-BW.png?width=170&height=120&name=Quayside-Malacca-Hotel-Logo-BW.png) ![Metro Hotel KL Sentral use Softinn Booking Engine](https://page.mysoftinn.com/hs-fs/hubfs/Website/Hotel%20Logos/Metro-Hotel-Logo-BW.png?width=200&height=120&name=Metro-Hotel-Logo-BW.png) ![Sun Inns group choose Softinn to manage their 22 branches](https://page.mysoftinn.com/hs-fs/hubfs/Website/Hotel%20Logos/Sun-Inns-Hotel-Group-BW.png?width=200&height=120&name=Sun-Inns-Hotel-Group-BW.png) ![Rompin Beach Resort use Softinn to accept direct bookings and payment](https://page.mysoftinn.com/hs-fs/hubfs/Website/Hotel%20Logos/Rompin-Beach-Resort-Logo-BW.png?width=200&height=120&name=Rompin-Beach-Resort-Logo-BW.png) ![century-hotel-group-booking-engine](https://page.mysoftinn.com/hs-fs/hubfs/Website/Hotel%20Logos/century-group.png?width=500&height=150&name=century-group.png) ![hotel-kobemas-booking-engine](https://page.mysoftinn.com/hs-fs/hubfs/Website/Hotel%20Logos/kobemas.png?width=500&height=150&name=kobemas.png) [![muo-boutique-hotel-booking-engine](https://page.mysoftinn.com/hs-fs/hubfs/Website/Hotel%20Logos/muo-boutique-hotel.png?width=500&height=102&name=muo-boutique-hotel.png)](https://page.mysoftinn.com/Leave%20blank%20to%20disable%20link) ![semabok-inn-melaka-booking-engine](https://page.mysoftinn.com/hs-fs/hubfs/Website/Hotel%20Logos/semabok-inn.png?width=500&height=320&name=semabok-inn.png) [![Softinn Logo](https://page.mysoftinn.com/hubfs/Softinn_June2018%20Theme/images/logo%20-%20white.svg)](https://www.mysoftinn.com/) Softinn builds the next-generation hotel management system for boutique hotels in Asia Pacific. Our mission is to make hotelier work easier. More than 1,000 hoteliers and hotel owners in Malaysia, Indonesia & Vietnam have joined us in this mission. [*f*](https://www.facebook.com/mySoftinn) [*l*](https://www.linkedin.com/company/softinn) [*y*](https://www.youtube.com/c/SoftinnExtranetHotelReservationSystem) - [Product](https://www.mysoftinn.com/hotel-management-system) - [Direct Booking Engine](https://www.mysoftinn.com/hotel-direct-booking-engine) - [Property Management System](https://www.mysoftinn.com/hotel-pms-front-desk-system) - [Hotel Website](https://www.mysoftinn.com/hotel-website-design) - [Customer](https://www.mysoftinn.com/hotel-clients) - [Pricing (Signup)](https://www.mysoftinn.com/pricing) - [Demo](https://page.mysoftinn.com/softinn-signup-form?_ga=2.89268178.811948697.1571974047-1906352786.1571974047) - [Resource  ](https://blog.mysoftinn.com/?_ga=2.267205191.811948697.1571974047-1906352786.1571974047) - [Blog](https://blog.mysoftinn.com/?_ga=2.108638208.301750486.1529493053-1558132301.1529493053) - [Hotel-OTA Calculator](https://www.mysoftinn.com/Page/RevenueCalculatorForHotels) - [How It Works (Homestay)](https://page.mysoftinn.com/letsgoholiday.my-pricing?_ga=2.267205191.811948697.1571974047-1906352786.1571974047) - [Company  ](https://www.mysoftinn.com/Home/About) - [About](https://www.mysoftinn.com/Home/About) - [Contact](https://www.mysoftinn.com/Home/Contact) - [Career](https://www.mysoftinn.com/Home/About#career) - [Privacy Policy](https://www.mysoftinn.com/Home/PrivacyPolicy) - [Terms of Service](https://page.mysoftinn.com/terms-of-service?_ga=2.89405266.811948697.1571974047-1906352786.1571974047) © 2013-2020 Softinn Solutions Sdn. 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