Booking Engine

Starter

Standard

Pro Plus

Commission 

12% 0% 0% 0%

Payment Gateway Charges

 

3%-4% payment gateway charges.

(Can be lower based on your payment gateway)

3%-4% payment gateway charges.

(Can be lower based on your payment gateway)

3%-4% payment gateway charges.

(Can be lower based on your payment gateway)

Booking engine on your website
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Install booking engine to Facebook / Blogspot / Wordpress
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Create QR code
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Booking Management 

Starter Standard Pro Plus
Guest booking list, data & information (Download in excel) 
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Printable booking PDF
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Self-service cancellation (Modify or cancel booking)
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Customized cancellation policy & security deposit

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Set up cancellation fee charge to guests

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Set up booking source (OTA Channels)

X X
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Rooms & Rates

Starter Standard Pro Plus
Block room individually / in bulk
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Set minimum nights of stay
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Add surcharges / discounts for specific dates / duration
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Set default price (Weekday, weekend, Public Holiday)
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Create promo code (Set to private / public)
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Sell add-on services (Guest pay upon check-in)
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Add product category (Food / tour packages) X X
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Define room tag for guest's request X X
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Room status overview  X X
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Sync room allotment & price to OTAs channel X X
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Real time inventory update (eliminate risk of overbooking) X X
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Guest Communication

Starter Standard Pro Plus
Automated email & SMS sent to you and guest on booking confirmation and receipt
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Smart Review System (Collect guest review on first night or upon check out)
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Clickable WhatsApp and FB Messenger button in confirmation email  X
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Booking Channels 

Starter Standard Pro Plus
iCal import/export (Airbnb, TripAdvisor, etc.)
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Channel Manager integration X X
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Payment & Invoicing 

Starter Standard Pro Plus
Connection to online payment providers
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International payment (Credit card, PayPal)
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Local payment (Online banking, ATM Transfer, E-wallet)
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Generate receipt upon check out 

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Flexible payment collection (collect by Softinn / by hotel)

X
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Customized receipt design  X X
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Housekeeping & Maintenance  Starter Standard Pro

Plus

Manage housekeeping task & maintenance work order X X
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Manage lost & found reporting  X X
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Setup inspection checklist  X X
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Invite relevant staff/ worker and assign task digitally   X X
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Detailed Report Starter Standard

Pro

Plus
Reservation & occupancy report X X
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Booking source report X X
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Transaction & daily audit summary report X X
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Tax report X X
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Service & Support

Starter Standard Pro Plus
Softinn Extranet access (anytime, anywhere)
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Free support by email, live chat & phone
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Multiple user accounts
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Manage user roles (grant access level)
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CMS Website

Starter Standard Pro Plus
Website development X X X
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Free domain name (.com) registration

X X X
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Mobile responsive design  X X X
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Manage website content at your convenience X X X
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Sell meeting rooms and packages  X X X
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Create popup for announcement & promotion X X X
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Start Your FREE Trial!

(no credit card required)

 

Free Trial