We broke our monthly GMV record by 200% in March 2021 despite pandemic !
Easy-to-use front desk system that facilitates day-to-day hotel operations
Get more direct bookings. Commissions free. Local payment gateways
Self-servicing hotel check-in, check-out and walk-in guest reservation
Probably the most affordable Channel Manager that you have come across
User-friendly website content management system built for hotelier
You would love to hear how have our customers made a significant difference after using Softinn
> Read More HereRoad to automation, reduce unnecessary operational hassle and generate more revenues
Stand out from the other competitors, build a strong online presence
Manage your hotel branches & franchises systematically regardless of the number of properties
All tools and reports that you need to manage properties owned by others
More that just an e-book. Tips, tricks and trends are included for knowledge enhancement
> Free DownloadOne-stop knowledge center for Softinn users from beginners to expert
New to Softinn? Book your slot to join our live training session
We create and curate useful contents about the topics that hoteliers are looking for
We constantly innovate. Read more on our latest product releases & feature updates
We are hotel technology service provider with a mission to make hoteliers work easier
> About UsWe do what we do best, make I.T easy for hoteliers
We work and integrate with other amazing companies
Let’s get connected. We are more than happy to talk to you
Be part of our story. We are looking for passionate candidates
Extensive features built to suit your needs
Booking Engine | Starter | Standard | Pro | Plus |
Commission | 12% | 0% | 0% | 0% |
Payment Gateway Charges |
3%-4% payment gateway charges. (Can be lower based on your payment gateway) |
3%-4% payment gateway charges. (Can be lower based on your payment gateway) |
3%-4% payment gateway charges. (Can be lower based on your payment gateway) |
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Booking engine on your website | ||||
Install booking engine to Facebook / Blogspot / Wordpress | ||||
Create QR code | ||||
Booking Management | Starter | Standard | Pro | Plus |
Guest booking list, data & information (Download in excel) | ||||
Printable booking PDF | ||||
Self-service cancellation (Modify or cancel booking) | ||||
Customized cancellation policy & security deposit | ||||
Set up cancellation fee charge to guests | ||||
Set up booking source (OTA Channels) | ||||
Room & Rates | Starter | Standard | Pro | Plus |
Block room individually / in bulk | ||||
Set minimum nights of stay |
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Add surcharges / discounts for specific dates / duration | ||||
Set default price (Weekday, weekend, Public Holiday) | ||||
Create promo code (Set to private / public) | ||||
Sell add-on services (Guest pay upon check-in) | ||||
Add product category (Food / tour packages) | ||||
Define room tag for guest's request | ||||
Room status overview | ||||
Sync room allotment & price to OTAs channel | ||||
Real-time inventory update (eliminate risk of overbooking) | ||||
Guest Communication | Starter | Standard | Pro | Plus |
Automated email & SMS sent to you and guest on booking confirmation and receipt | ||||
Smart Review System (Collect guest review on first night or upon check out) | ||||
Clickable WhatsApp and FB Messenger button in confirmation email | ||||
Booking Channels | Starter | Standard | Pro | Plus |
iCal import/export (Airbnb, TripAdvisor, etc.) | ||||
Channel Manager integration | ||||
Payment & Invoicing | Starter | Standard | Pro | Plus |
Connection to online payment providers | ||||
International payment (Credit card, PayPal) | ||||
Local payment (Online banking, ATM Transfer, E-wallet) | ||||
Generate receipt upon check out |
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Flexible payment collection (collect by Softinn / by hotel) |
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Customized receipt design | ||||
Housekeeping & Maintenance | Starter | Standard | Pro | Plus |
Manage housekeeping task & maintenance work order | ||||
Manage lost & found reporting | ||||
Setup inspection checklist | ||||
Invite relevant staff/ worker and assign task digitally | ||||
Detailed Report | Starter | Standard | Pro | Plus |
Reservation & occupancy report | ||||
Booking source report | ||||
Transaction & daily audit summary report | ||||
Tax report | ||||
Service & Support | Starter | Standard | Pro | Plus |
Softinn Extranet access (anytime, anywhere) | ||||
Free support by email, live chat & phone | ||||
Multiple user accounts | ||||
Manage user roles (grant access level) | ||||
CMS Website | Starter | Standard | Pro | Plus |
Website development | ||||
Free domain name (.com) registration |
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Mobile responsive design | ||||
Manage website content at your convenience | ||||
Sell meeting rooms and packages | ||||
Create popup for announcement & promotion |
14 days free trial available before you decide. No credit card required.
Start your free trial now
No credit card required
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Made with ♥ in Malacca, Malaysia.