You've booked and checked into a hotel. Now, you need an e-invoice for tax filing (or claims submission). How do you get the e-invoice for your stay? From the hotel? Or from the online travel agency (...
Many small hotels dream of ranking for keywords like “hotel Melaka.” But realistically, highly competitive keywords are already dominated by OTAs and ...
If you’ve ever had a guest say, “I booked on Platform B.” But your PMS shows: Source: Platform A. You’ve likely experienced OTA re-selling. This is on...
For a hotel or resort with over 100 rooms, the front desk is a high-pressure environment. During peak checkout hours, your team isn't just welcoming g...
I am a tech founder and the CEO of Softinn. I notice that my clients (mostly small hotels) are missing out a lot simply because they don't know how to use Google Analytics (GA). Hence this post. Here’...
What is a hotel operating system and why it matters? Instead of PMS, I believe the future of the hotel tech is the hotel operating system. If you ask any hoteliers about their tech stack, the word "PM...