A Hotel checklist shows the required items, things to be done, points to be considered, and also can be used as a reminder for different hotel management departments.
Good use of Checklist can help hotels in standardization workflow and help hotel worker use their time more efficiently. In most hotels, the use of checklists in hotels not limited to only housekeeping but also use in the cafeteria, front desk, guest management, and marketing.
A checklist can help Hotel management ensure each department consistently achieves the expected results of the established cleaning, neat, availability, and also to capture any problems that may have been overlooked to prevent potential causes that may lead to dissatisfied and negative reviews.
In addition, there are several checklists for the different department :
A safe, clean and comfortable room is the most major part to attain high guest satisfaction and reputation. A printed or E-Checklist can be used by the Housekeeping supervisor/staff to perform room inspection. Apart from maintaining a clean and comfortable room for guests, a checklist also helps to remind both the Housekeeping Supervisor / Executive and the cleaner of any defects and missing amenities for the guest. Thus, room inspection of every room must be done on a daily basis by the housekeeping supervisor.
Click the file below to download the sample of the Housekeeping Checklist. (Excel format)