--- title: How to File Tourism Tax (TTx) for Malaysian Hotels description: Learn how to file Tourism Tax (TTx) for Malaysian hotels with this step-by-step guide. Stay compliant with the Royal Malaysian Customs Department regulations and avoid common mistakes image: https://page.mysoftinn.com/hubfs/4-Oct-03-2024-08-02-16-4785-AM.png --- [![Softinn](https://page.mysoftinn.com/hubfs/raw_assets/public/softinn-metronic-theme/images/logo/softinn-logo/softinn-logo-main-with-mascot.svg)](https://www.mysoftinn.com) - Products - [Property Management System](https://www.mysoftinn.com/hotel-pms-front-desk-system) - [Booking Engine](https://www.mysoftinn.com/hotel-booking-engine) - [Hotel Website CMS](https://www.mysoftinn.com/hotel-website-cms) - [Hotel Channel Manager](https://www.mysoftinn.com/hotel-channel-manager) - [Hotel Kiosk](https://www.mysoftinn.com/hotel-kiosk) - [AI New](https://www.mysoftinn.com/ai) - Segments - [Independent Boutique Hotel](https://www.mysoftinn.com/boutique-hotel-management-system) - [Hotel Chains](https://www.mysoftinn.com/hotel-chain-management-system) - [Resort & Villa](https://www.mysoftinn.com/resort-management-system) - [Short-Term Vacation Rental](https://www.mysoftinn.com/airbnb-short-term-rental-property-management-software) - [Campsite](https://www.mysoftinn.com/campsite-management-system) - [Airport Hotel](https://www.mysoftinn.com/airport-hotel-management-system) - Roles - [Admin & Owner](https://www.mysoftinn.com/hotel-owner) - [Manager](https://www.mysoftinn.com/hotel-manager) - [Front Desk](https://www.mysoftinn.com/hotel-front-desk-receptionist) - [Housekeeping](https://www.mysoftinn.com/hotel-housekeeper) - [Maintenance](https://www.mysoftinn.com/hotel-maintenance-technician) - [Finance](https://www.mysoftinn.com/hotel-finance-accountant) - [Marketing and Sales](https://www.mysoftinn.com/hotel-marketing-sales) - Resources - [Knowledge Base](https://blog.mysoftinn.com) - [E-books](https://page.mysoftinn.com/guide-and-resources?hsLang=en-my) - [Product Training](https://page.mysoftinn.com/softinn-product-training-session?hsLang=en-my) - [Blog & Articles](https://page.mysoftinn.com/en) - [Product Updates](https://blog.mysoftinn.com/category/product-updates/) - [Partner & Integration](https://www.mysoftinn.com/integrations) - Company - [About Softinn](https://www.mysoftinn.com/about-us) - [Contact Us](https://www.mysoftinn.com/contact-us) - [Careers](https://page.mysoftinn.com/careers?hsLang=en-my) - [Pricing](https://www.mysoftinn.com/pricing) [Free Trial](https://page.mysoftinn.com/softinn-signup-form?hsLang=en-my) [Login](https://www.mysoftinn.com/login) Hotel Management Hotel PMS # How to File Tourism Tax (TTx) for Malaysian Hotels Farisya Last updated 03 Oct 2024 ![How to File Tourism Tax (TTx) for Malaysian Hotels](https://page.mysoftinn.com/hubfs/4-Oct-03-2024-08-02-16-4785-AM.png) The [Tourism Tax (TTx) in Malaysia](https://page.mysoftinn.com/en/malaysia-tourism-tax-what-you-need-to-know?hsLang=en-my)is a fee imposed on foreign tourists staying at accommodation premises in the country. It was introduced to boost the country's tourism industry and improve the facilities and infrastructure available for tourists. The tax is charged at MYR10.00 per room per night, regardless of the star rating of the hotel or the type of accommodation. Filing tourism tax is a crucial responsibility for hotels in Malaysia that host foreign guests. Properly tracking, filing, and paying this tax ensures compliance with regulations and avoids penalties. In this guide, I will walk you through the entire process, complete with examples to help you understand how Malaysia Hotels file Tourism Tax (TTx) to ensure compliance with the Royal Malaysian Customs Department regulations:   ## Step 1: Register with the Royal Malaysian Customs Department Before you can begin collecting tourism tax, your hotel must be officially registered with the Royal Malaysian Customs Department. You can register your hotel online via the MyTTx system, the official platform for managing tourism tax in Malaysia. Visit the MyTTx portal (https://myttx.customs.gov.my) and follow the instructions to sign up. Once your registration is complete, you will be issued a unique **Tourism Tax Registration Number**. This number will be used for all future filings and payments related to tourism tax, so be sure to keep it on file.   ## **Step 2: Start Collecting Tourism Tax from Foreign Guests** The tourism tax (TTx) is applicable to foreign tourists staying in your hotel. The current rate is RM 10 per room, per night. Malaysian citizens and permanent residents are exempt from this tax. When issuing an invoice to a guest, the tourism tax must be clearly itemized. This not only ensures transparency for the guest but also helps you maintain accurate financial records for filing the tax later.    ## **Step 3: Tracking and Recording Tourism Tax** One of the most important tasks is keeping accurate records of the tourism tax you collect from foreign guests. For example, let’s say an Australian guest stays for three nights at your hotel. The tourism tax, which is RM 10 per night, results in a total of RM 30 for this guest. This amount should be recorded accurately in your system. To avoid manual errors, you can use a [Property Management System (PMS)](https://mysoftinn.com/hotel-pms-front-desk-system) to automatically calculate and record tourism tax for each foreign guest. However, if you are tracking it manually, you might keep a log such as: | Guest Name | Nationality | Nights Stayed | Total Tourism Tax Collected | | --- | --- | --- | --- | | Chris | Australia | 3 | RM 30 | | Elizabeth Bell | American | 2 | RM 20 |     ## Step 4: Filing the Tourism Tax Once you have tracked and recorded the tourism tax for the month, the next crucial step is to file a return with the Royal Malaysian Customs Department. Filing must be done at the end of each month, and it is essential to follow the procedure to ensure compliance. Here's the step-by-step guide on how you must file for the Tourism Tax from My TTx portal.  ![](https://page.mysoftinn.com/hs-fs/hubfs/image-png-Oct-03-2024-06-39-35-7600-AM.png?width=1230&height=720&name=image-png-Oct-03-2024-06-39-35-7600-AM.png)Source: MyTTx Portal 1. Go to the [TTx Account,](https://www.myttx.customs.gov.my/)click Login and enter your user ID and password. 2. Once you have successfully logged in, you will see your dashboard, where you can manage your filings, payments, and past submissions. 3. On your dashboard, look for the option labelled **“File Return” or “Submit Tax Return.”** Click on it to start the filing process. 4. Choose the appropriate **tax period** for which you are filing. For example, if you are filing for tourism tax collected in September, select September 2024. 5. You will be prompted to **enter the total amount** of tourism tax collected for the month. For example, if you collected RM 800 from foreign guests in September, enter RM 800. 6. Before submitting, ensure that the amount entered corresponds with your internal records and guest invoices. Any discrepancies could result in penalties or future audits. 7. Once all the information has been entered and verified, click the **Submit** button to file your return. The system will process your submission. 8. After submission, you will **receive a confirmation receipt** or notification that your filing was successful. Download or print this receipt for your records. Note: Hotels should file a return every three months for the Tourism Tax received.    ## Step 5: Paying the Tourism Tax Paying the tourism tax is a straightforward process once you have filed your return. The payment can be made online through the MyTTx system using online banking. Here's how you can proceed with payment 1. Navigate to the Tourism Tax Return screen (Submitted). 2. Mouse over to Tourism Tax and click the Tourism Tax License hyperlink. 3. Click Pay Now 4. Select the Request Mode and choose the bank account from the dropdown list. 5. Once you have entered all the required details and proceeded with payment, you will be able to view the payment receipt. It is important to ensure that the payment is made by the due date to avoid any penalties. If there are any discrepancies or issues with the payment, it is advisable to contact the Royal Malaysian Customs Department promptly to resolve them. Keeping accurate records of the amounts collected and paid will help in ensuring smooth transactions.   ## Common Mistakes to Avoid Filing tourism tax (TTx) can be straightforward, but several common pitfalls can lead to compliance issues and unnecessary penalties. Here are some mistakes to watch out for: 1. Ensure your hotel is registered before proceeding with tax collection. **Without this registration**, you cannot legally collect or file the tourism tax. 2. Some hotels may **overlook collecting the tourism tax** from their guests. This oversight not only affects your revenue but can also lead to serious compliance issues. Always ensure that the tax is collected from foreign guests and clearly itemized on the invoices. 3. **Failing to include the tourism tax on guest invoices** can create confusion and potential disputes. Transparency is essential; ensure that all invoices clearly state the tax amount, promoting accountability and trust with your guests. 4. **Missing the deadlines** for filing returns and making payments can result in fines, interest charges, and damage to your hotel's reputation. Mark these deadlines on your calendar and set reminders to ensure timely compliance. ## My Thought Filing tourism tax is an essential responsibility for hotels in Malaysia hosting foreign guests, and while the process may seem daunting at first, it becomes manageable with the right systems in place. The key is to stay proactive.  Looking for a Hotel PMS to keep the report accurate? 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