Softinn is a hotel technology company.
Our mission is to make hotelier's work easier. We intend to achieve that through next-generation hotel management software, digital solutions and hotel kiosk. Here's a one-minute video about our products.
We're selling to forward-looking hoteliers in South East Asia. Most of our customers are in Malaysia, and some are from the Philippines, Indonesia and Thailand.
"Success in management requires learning as fast as the world is changing" - Warren Bennis. In the Operation team of Softinn, we believe in great attention to detail (a.k.a meticulous) and continuous improvement of operation processes.
Our internship Business Management department is meant for those who are passionate about business management & business analysis, and growing customer's business together with Softinn.
Job Responsibility:
- Assist in the HR processes & administrative tasks
- Assist in hotel booking inquiries and reservation handling.
- Assist in engaging hotel for booking promotion campaign creation and execution
- Conduct research (market research, competitor research, internal metrics research) to better improve business performance
- Assist operation manager in general business correspondence (internal and external)
- Assist in office administrative duties, if any
Job Requirements:
- Pursuing a Diploma/Degree in Business Admin, HR, Marketing, International Business, Secretarial, or equivalent
- Good in English (both written and oral). Being fluent in Bahasa or Mandarin is a plus point.
- Proficient computer skills
- Familiar with video and photo editing software (Canva, Filmora)
- Open to trying any online tools and apps that help in operational efficiency, and ability to adapt to a fast-paced environment
- Ability to communicate clearly with team members
- The minimum internship duration is 3 months, preferably more than 4 months
Not Mandatory but BONUS if:
- Familiar with e-Commerce
- Familiar with Excel Power Query
- Self-motivated and self-starter (with minimum supervision)
Report to Work options:
- Melaka
You Should Join if:
- You are comfortable working with customers in an online environment
- You believe a better product helps improve efficiency and bring smiles to hoteliers
- You wanted to pursue business administration, project management, customer relation management, or business analysis as your career
You should NOT join if:
- You don't like numbers and metrics
- You don't like dealing with customer in an online environment
- You have a lack of curiosity and don't enjoy learning
Internship Allowance:
1. New Intern to Softinn: RM 500 to RM 600 per month
2. Alumni Intern to Softinn: RM 700 to RM 800 per month
Intern Benefits:
- Monthly Outings
- Free Flow of Snacks
Additional Perks for Your Role:
- Udemy course on Excel Power Query
- Udemy course on Wave Accounting
- Hubspot CRM
- Coursera PLUS Subscription (for training & development)