About Us
Softinn is a hotel technology company.
Our mission is to make hotelier’s work easier. We intend to achieve that through next-generation hotel management software and hotel kiosks. Here's a one-minute video about our products.
We’re selling to forward-looking hoteliers in South East Asia. Most of our customers are in Malaysia, and some are from the Philippines, Indonesia, and Thailand.
About Marketing Team
The marketing team is passionate about digital marketing and inbound marketing. We work on both B2B and B2C marketing campaigns.
For B2B, we focus on generating sales leads for the sales team.
For B2C, we focus on generating bookings for our hotel merchants.
Job Overview
Working at Softinn as a Digital Marketing and Customer Engagement Executive (B2C) means you will work on B2C marketing. You implement marketing campaigns to get more bookings for the hotel merchants and handle booking inquiries via phone (e.g., booking modifications, booking cancellations, etc.).
Job Responsibility:
- Increase hotel merchant bookings and drive brand (LetsGoHoliday.my) awareness.
- Collaborate with hotel merchants to create attractive promotions and discounts.
- Create engaging content to showcase travel destinations and hotel offerings across social media and other platforms.
- Distribute hotel promotions through our platform and marketing channels to maximize reach.
- Run and analyze advertisement campaigns to generate bookings.
- Handle booking inquiries professionally via phone to assist with booking modifications.