Guides & Resources

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Ultimate Guide to Hotel Direct Booking

The tips and tricks to increasing your hotel revenue. Get more direct bookings, attract and convert high-value guests on your official website.

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Ultimate Guide to Hotel Payment Gateway

A complete Payment Gateways comparison for both Malaysia and Indonesia. Tips to reduce payment gateway charges.

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Post MCO Guidelines for
Hotels

Compilation of the guidelines for each department in the hotel industry throughout Covid-19 pandemic.

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Guide to Content Marketing
for Hotels

All you need to know about content marketing for hotels. Develop hotel brand & showcase your property's unique story on your hotel website.

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Ultimate Guide to Hotel vs Covid-19

How hotels should handle Covid-19 cases if happen. Tips to implement while operating the business. Free online courses included. 

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Guide to Increase Hotel Profit and Reduce Cost per Booking

An ultimate guide to increase hotel sales and reduce the cost to increase hotel profit. Easy step to implement yet beneficial to hotel.

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Hotel Door Lock System in Malaysia

Useful information and tips to choose the best door lock for your hotels. List of trusted Vendors included. 

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OTA Commission & Merchant Payout Settlement Calculations

How OTAs such as Agoda, Expedia & other OTA commissions & merchant settlements are calculated? Excel file with the formulas is here.

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Guide to Online Travel Agencies (OTAs)

Which OTA should you list your property? What are their strategies to help hotels get bookings? How much they charge? All you need to know about OTAs. 

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SME Business Digitalisation Grant for Hotel

Upgrade your hotel system and pay only 50% of the cost. Sponsored by MDeC. For hotels in Malaysia only.

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