If you haven't read our article about Hotel PMS, I highly recommend you to do so. From there, I believe you will be able to understand what is PMS all about and what are the important features that Hotel PMS should have. 

A Hotel checklist shows the items required, things to be done, points to be considered and also can be used as a reminder for different hotel management department.

Good use of Checklist can help hotels in standardization workflow and help hotel's worker use their time more efficiently. In most hotels, the use of checklists in hotels not limited to only housekeeping but also use in the cafeteria, front desk, guest management and marketing.

Following the recent announcement by Senior Minister (Security Cluster) Datuk Seri Ismail Sabri Yaakob, domestic tourism travel between states placed under the Recovery Movement Control Order (RMCO) is now allowed starting from 10th March 2021 with conditions. 

As of 15th March, there are 5.5M individuals in Malaysia who have registered for Covid-19 vaccine through the MySejahtera app. As we all know, Malaysia launched the very first batch of Covid-19 vaccine on 24th February 2021 and that time, The Prime Minister, Tan Sri Muhyiddin was among Malaysian that received the first shot. By 29th March 2021, Malaysia will completed the vaccine delivery for the first quarter of this year.

Hospitality industry is one of the biggest sectors that hit hardest by Covid-19 pandemic. The government are forced to imposed lockdown and travel restrictions, putting the hotel industries to the toughest situation. 

Nevertheless, many hotels businesses are now trying to fight and find the solutions so that they can operate the business as usual with the new safety measures and adopting to the new normal so that the guests feel comfortable and safe during their stay.

The outbreak and spread of Covid-19 pandemic has affected tourism and hotel industry badly. In the mid of February 2021, we conducted a survey to hoteliers with the objective of gaining some insights on how the pandemic is affecting their hotel businesses.

Below are the summary of the survey result on how hoteliers deal with the pandemic. 

Hotel self service kiosk comes in four varieties - standing kiosk, wall-mounted kiosk, vending kiosk / hybrid kiosk and table-top kiosk. Each offers a different space utilization and a different touch point at your hotel lobby. It also comes in different price points. Before going into the price range, if you haven't, do read the articles that we've compiled covering points that you will need to consider while sourcing your hotel kiosk hardware and hotel kiosk software. These articles will serve as a reference point for the pricing table below.

In general, a complete set of hotel self service kiosk price ranges from RM 15,000 to RM 70,000 (USD 3,700 to USD 17,000). Do factor in the retaining fees (e.g. software, maintenance) if you are sourcing for a hotel kiosk.

I've blogged about why hotel should consider using a hotel kiosk in my previous blog. Now, in this article, I'm gonna talk about hotel kiosk software. Assuming you're able to source for the kiosk hardware on Alibaba, the next item you will need, after getting the hardware, is the software that runs on it.

What you will need to consider while choosing your hotel kiosk software? First, the compatibility with your kiosk; second, the integration with your hotel PMS. It's hard to find a hotel kiosk software that is fully compatible with both your kiosk hardware and your hotel PMS, that is why most of the kiosk solutions sell in a bundle (both kiosk hardware and kiosk software and very often along with hotel PMS). In this article we will find out what you will need to know before choosing your kiosk app and also discover what additional features you may want to consider.

Self-service kiosk was invented in year 1977 by Murray Lappe, a pre-med student at University of Illinois. Students and campus visitors used the kiosk to find movies, map, directories and bus schedules. Over the years, new innovations like touch screen, internet, and embedded computing have helped bring kiosk to the mass market. It's now being used in shopping mall as a interactive directory, government office as a 24/7 counter service and etc. Now, the COVID-19 pandemic has foster the adoption of kiosk in the hospitality business. 

Recent pandemic has taught us about the norm especially on social distancing. Many businesses are now looking for technology that allows them to reduce human contact in order to avoid the spread of coronavirus diseases. Demand for safety and conveniences by the customers are also increasing, hence, the self-service kiosks now are on the rise in the business industry.