In today's digital era, having a strong online presence is essential for any hotel business. While marketing strategies can be too costly, I am here to help you explore inexpensive yet effective ways to promote your hotel business out there. So in this blog, I will reveal the power of focusing on your existing customers and how you can capitalize on their influence to drive your hotel's marketing efforts, thus helping to boost your hotel revenue. 

The glamping market is clearly expanding and is projected to do so annually. If you're thinking about starting such a business, now is a fantastic moment to do so because of the rising need. You can make a smart investment and generate a sizable income stream by starting a glamping business.

The customer service game is being changed with ChatGPT existing. Hoteliers should take note on how ChatGPT can transform their customer service for the better. 

ChatGPT is fast becoming a must-have tool for hoteliers. Businesses are continually looking for methods to streamline their communication operations to increase productivity and efficiency, which ChatGPT can do. 

Self-service machines were invented to improve counter service and reduce repetitive work. It's commonly used in the bank (ATMs, automated teller machines) and train stations (ticketing machines). But, why is a self-service hotel kiosk not popular in the hotel industry?

Google Analytics is now a preferred tool by businesses to analyze their data. It's used by millions of them today, including hoteliers. If you are one of them, you must understand how to get the most out of this tool.

In today's digital age, having secure and convenient payment gateways are essential for businesses of all sizes, especially hotels. Previously, I wrote about What is Payment Gateway together with the list of the top leading payment gateway in Sout East Asia. So in this article, I will be sharing how implementing secure payment gateways can boost your hotel business and increase customer satisfaction.

Prioritizing your guest's happiness and satisfaction is a must. But, how do we know they are satisfied with our service? How do we know we are successfully running our business? That is where feedback comes in.

Keeping your guest satisfaction level at the max is the key to having a successful long-term business. Especially with the hotel self check-in kiosks, you can continue to improve their satisfaction. That’s why you need to follow our tips and best practices for hotel kiosks.

Self-service kiosks for hotels are increasingly becoming the preferred choice for guests and hoteliers. One of the key drivers of demand for self-service devices is the need for convenience. But, are you aware of the return on investment it can give you?