The Importance of Soft Skills for Hospitality Management Staff

The hospitality industry is largely based on customer contact which is one of the main reasons why soft skills are so relevant. If you wonder what soft skills are exactly, they are skills that affect your relationship with others. That is, soft skills refer to interpersonal skills.

As a team who is consistently working with people and whose job is to make people feel good and relax, hospitality management staff could especially benefit from soft skills. If you want to know why soft skills play such an important role for hospitality management staff, just keep reading.

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What Hotel PMS is All About?

Every industry is currently looking for technology to make it faster and easier. This is especially applicable in the hospitality industry, where using a hotel management system will help the hotel save cost and time while also reducing cases of overbooking and human error. A property management system (PMS) is widely used to help hotels to manage their daily operations. A PMS may also be customized or might offer integration to other solutions and particular features to a specific hotel.

Finding a PMS that is a good fit for your hotel could prove to be a real challenge. However, before accepting such a challenge, it is important to first know what exactly is PMS and what to expect from a PMS.

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Best Hotel Booking Engine: How Hotels Can Take Advantage of It

The importance of hotel booking engines can’t be denied nowadays. People are becoming more comfortable with online booking, hence the demand for online hotel room reservations is also increasing. The power of booking engines should not be neglected as it gives a lot of benefits, most importantly reducing the number of paid commissions to OTAs. Hotels without online booking engine systems are reducing in numbers and quickly become obsolete. 

 

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Hotel Management Software Malaysia

Hotel management software refers to any software that is designed to assist in a hotel's daily operations and makes their work easier. It has become more advanced in recent years due to the development of technology. There are many hotels that heavily rely on hotel management systems as they bring a lot of conveniences and make their work more efficient.

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The 5 Important Things Needed For Your Hotel Website

Most hotels nowadays have their own website to attract potential guests and allow visitors to make bookings. Before the guests make a booking, they will search for more general information about the hotel, hence, the hotel website must provide useful information to the guests. Besides that, it is important to showcase your hotel in a professional manner, as a hotel website will reflect on the image of the hotel, and it is important to give potential guests a good impression that encourages them to book with you. Read here to learn more about the importance of hotel websites.  

A good hotel website will consist of attributes and features that make it better than the rest. The following is five important things needed for your hotel website:

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Hotel Website: The Top 5 "NO" That Might Turn Your Guests Away

Hotel websites play an important role in representing your brand and also help to increase your ROI by collecting direct bookings. A good hotel website design is the key to turn your target audience from window shopping to a real paid customer that booked a stay at your hotel. If your website is not exciting for them, they will immediately click on the exit button on their browser and search for the next hotel.

Let’s discuss what is the Top 5 “NO” to avoid on your hotel website design that might turn your guests away. 

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Hotel Rate Parity. What Is It About?

Some might say that offering rate parity is one of the fairest ways of conducting rate strategies. So, what does rate parity actually means? 


Hotel rate parity is when the hotels are implementing the same rate across all distribution channels including their own hotel websites. It is a legal agreement between the hotels and Online Travel Agencies (OTAs) where they agree to offer the same rate on all platforms that they sell regardless of how much commission they have to pay to OTAs. Hotels are also not allowed to undercut the room prices that OTAs display on their platforms.

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5 Reasons Why Your Hotel Online Booking System Is Failing You

It is very common nowadays that a hotel has an online booking system installed on their hotel website or social media. The hotels are able to get a direct booking from the hotel website or social media by omitting to pay the commissions to OTAs. However, not every online booking system is suitable for your hotel. For example, you currently found an online booking system is at the lowest cost, but the feature it offers is that it is not suitable for you. It is a waste for you that you are unable to fully utilize the features of the online booking system.

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6 Reasons To Choose Softinn Booking Engine

Most of the hotels received their bookings from OTAs, but a smart hotelier chose a direct booking strategy which can help to attract potential customers to book through hotel websites and build strong customer relationships. With a good hotel website, you will need to have a smart booking engine installed on your website, which may lead your guest to check out immediately while browsing through your website without going to OTAs to book it there, and also help to reduce your paid commission to OTAs and lastly drive in direct booking sales.

Here are the Top 6 Reasons why you should choose Softinn Booking Engine:-

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Hotel Booking Engine in Indonesia

Booking engine is a system in which the hotel receives a room reservation directly when the guest makes a room reservation through the hotel website or social media, such as Facebook. There are more and more hotels starting to install booking engines on their hotel website or social media because it can increase the hotel revenue by gaining direct booking. Besides that, installing a booking engine can increase the cash flow of your hotels. This is because you can receive the payments from the guests immediately.

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