Housekeeping is one of the backbones of any successful hotel operation. In 2024, with rising guest expectations and evolving industry standards, maintaining a welcoming environment is becoming more critical than ever. Whether you are running a budget hotel, boutique hotel, or a large resort, a well-structured housekeeping checklist ensures that every guest enjoys a comfortable stay. 

In the hotel industry, housekeeping is a crucial aspect that directly impacts guest satisfaction and the overall hotel's reputation. As a hotel manager, understanding and implementing housekeeping best practices is essential to ensure a clean, safe, and welcoming environment for all guests.

In my previous blog, I shared about Malaysia E-Invoicing: What Hoteliers Need to Know about this significant update.  With the introduction of this system in August 2024, businesses, including hotels, must now issue and manage invoices electronically in three different phases. But how does this shift affect internal operations, especially regarding staff handling hotel bookings and seeking reimbursements? Let’s dive into how these changes might impact reimbursement processes and what HR departments must consider to ensure a smooth transition.

Malaysia is a popular tourist spot with its rich culture, stunning landscapes, and top-notch hotels. For hotel operators, knowing how to get sales tax exemptions can help save money and stay compliant with the law. This guide will explain the basics of sales tax exemptions for Malaysian hotels. 

In recent years, Malaysia has been making concerted efforts to promote sustainable tourism and protect its natural heritage. A significant move in this direction is the introduction of the "Lestary Fee" in Pahang. This article provides a comprehensive guide for hoteliers to understand what the Lestary Fee is, its implications, and how to manage it effectively.

Melaka, a city rich in history and cultural heritage, has implemented a Heritage Fee since 1st September 2017 to support the preservation and promotion of its unique legacy. As a hotelier in this iconic Malaysian city, it's crucial to understand the implications of this fee and how it impacts your operations and your guests. This guide will provide you with practical insights and tips on managing the Heritage Fee efficiently, ensuring compliance, and enhancing guest experience.

By reading this article, you will get a complete guide about the key card reader. Discover how Hotel MyKad Reader and Key Card Systems seamlessly enhance guest experiences and streamline hotel operations. Delve into the details of key card readers and explore the hidden features that make them indispensable tools in modern hotels. Join us as we reveal the secrets of Hotel MyKad Reader and Key Card Systems.

In today’s fast-paced world, technology has revolutionized various industries, including hospitality. Delays in hotel check-ins can significantly impact guest satisfaction, with even a 5-minute delay reducing it by 50%. Long queues at hotel front desks during check-ins are now a thing of the past, thanks to the self-check-in hotel kiosks.

In this article, we'll delve into the advantages and disadvantages of hotel kiosks and how they're reshaping the hospitality landscape.

In the bustling tourism industry of the Philippines, keeping guests safe is crucial. Whether you're relaxing on the beaches or exploring the cities, hotels need reliable lock systems to protect visitors.

This guide covers everything you need to know about hotel locks, from how they've evolved to the different types available. Whether you're a hotel owner or manager, let's dive into the world of hotel lock systems in the Philippines.

If you have ever thought about starting your own glamping business in Malaysia, you are in for an adventure. In this guide, we will take you through the easy steps to turn your dream into a reality. From finding the perfect spot to wowing your guests, get ready to dive into the world of glamping entrepreneurship in Malaysia. Let's embark on a journey to start your own glamping business in Malaysia with our comprehensive step-by-step guide.