Starting a hotel business in Malaysia is exciting. It is a chance to welcome guests, share hospitality, and build a trusted brand. But before you open your doors, understanding the legal and operational registration steps is key. This guide simplifies the process for you, from registering with SSM to obtaining the right licenses, so you can focus on providing exceptional guest experiences

In the hotel industry, pricing is a critical component that can significantly impact revenue and occupancy rates. Understanding the basics of hotel pricing involves knowing the different types of pricing strategies such as seasonal pricing, competitive pricing, and value-based pricing. These strategies help hotels set room rates that attract guests while maximising profits.

Moreover, it is essential to consider factors like market demand, location, and target audience when determining the right pricing strategy. By mastering these basics, hotel managers can make informed decisions that align with the business goals. Here’s a comprehensive guide to crafting a winning hotel pricing strategy in 2025.

Are you thinking of starting a hotel in Malaysia? With a thriving tourism industry, Malaysia is an exciting place to run a hospitality business. But before you open your doors to guests, you will need to complete the hotel registration process.

Hence, this guide aims to simplify the process, providing a step-by-step approach to ensure your hotel's registration is smooth and hassle-free. Let's dive into the specifics of registering a hotel in Malaysia.

The Malaysian hotel industry continues to evolve in November 2024 with key updates. Here's a look at what's happening in the Malaysian hotel sector this month.

As a hotelier in Malaysia, understanding the various taxes and fees is crucial for compliance, financial planning, and managing operational costs. With different taxes imposed at national and state levels, staying informed about the latest hotel tax requirements ensures your business runs smoothly and avoids potential penalties.

As a hotelier in Indonesia, staying compliant with local tax regulations is crucial for running a smooth and successful business. One of the key taxes you need to understand is Pajak Hotel, which applies to the revenue generated from hotel room rentals and certain services. In this FAQ guide, we have answered the most common questions about Pajak Hotel so you can confidently manage your hotel’s tax obligations. Let's explore all the FAQs that help you understand the ins and outs of Pajak Hotel.

The Tourism Tax (TTx) in Malaysia is a fee imposed on foreign tourists staying at accommodation premises in the country. It was introduced to boost the country's tourism industry and improve the facilities and infrastructure available for tourists. The tax is charged at MYR10.00 per room per night, regardless of the star rating of the hotel or the type of accommodation.

The reservation department is a crucial component of any hotel, serving as the foundation for ensuring smooth guest bookings and maximizing occupancy rates. By training your team to excel in handling inquiries, managing inventory, and providing exceptional service, you not only ensure operational efficiency but also enhance guest satisfaction.

Housekeeping is one of the backbones of any successful hotel operation. In 2024, with rising guest expectations and evolving industry standards, maintaining a welcoming environment is becoming more critical than ever. Whether you are running a budget hotel, boutique hotel, or a large resort, a well-structured housekeeping checklist ensures that every guest enjoys a comfortable stay. 

In the hotel industry, housekeeping is a crucial aspect that directly impacts guest satisfaction and the overall hotel's reputation. As a hotel manager, understanding and implementing housekeeping best practices is essential to ensure a clean, safe, and welcoming environment for all guests.