As announced in Malaysia's 2024 Financial Budget, e-invoicing will be implemented in three different stages impacting varying turnover or revenue thresholds, offering significant advantages for Malaysian hotels. Not only does it streamline processes and reduce paperwork, but it also enhances efficiency and facilitates better financial management.

In this comprehensive guide, we will delve into everything Malaysian hotels need to know about e-invoicing, aiming to equip Malaysian hotels with the essential knowledge and steps required to seamlessly integrate e-invoicing into hotel operations. 

Ever wondered how hotels effortlessly manage bookings and keep everything in sync? The secret lies in two powerful tools – hotel booking engines and channel managers.  While the Property Management System (PMS) also plays a vital role in this choreography, my focus in this blog post will be exclusively on the dynamic duo of booking engines and channel managers as they team up to streamline the booking process, maximize room occupancy, and elevate overall guest satisfaction. 

In May 2023, the Malaysian Inland Revenue Board (IRB) officially declared its intention to implement the new electronic invoicing (e-invoice) system, starting with the initial phase targeting 4,000 businesses. The implementation is scheduled to start on 1st Aug 2024 for businesses achieving an annual sales threshold of RM100 million. 

~Updated on 19th February 2024~

In response to the recent announcement in Malaysia's Budget 2024 presented in Parliament, a significant development is on the horizon that may cast a substantial impact on the hotel industry. There is an increase in the Sales & Services Tax (SST) from the current 6% to 8% which will take effect from 1st March 2024. 

If you are tired of sifting through a mountain of emails every morning, this simple technique will help you stay organized and ensure that important messages don't go unnoticed. 

Self-service machines were invented to improve counter service and reduce repetitive work. It's commonly used in the bank (ATMs, automated teller machines) and train stations (ticketing machines). But, why is a self-service hotel kiosk not popular in the hotel industry?

JeeShen, the founder and CEO of Softinn shared his thoughts on embracing technology for better customer experience in the hotel industry along with fellow speakers  - Assoc. Prof. Ts. Dr. Md. Shohel Sayeed, Faculty of Information Science and Technology (FIST), Multimedia University (MMU) and Ts. Dr. Ong Lee Yeng from FIST MMU.

In his presentation, JeeShen dissects the technology stack used in one of the oldest industries - Hospitality (or Hotel). He will talk about the usage of cloud technology, robotics, and automation in the hotel and uncover the algorithms that work behind the scene while a traveller plans their trip.

Intego Technologies Sdn Bhd is a reputable company that provides Electronic Hotel Door Lock for hotels in Malaysia with 16 years of experience. They are trusted by many big hotels in Malaysia including Four Points By Sheraton Sandakan, Rangkaian Hotel Seri Malaysia, Swiss Garden Hotel KL, The Legoland Malaysia Resort, Trinidad Suites Puteri Harbour, Marriott Kota Kinabalu, and more. While they are expanding their service into residential locks, Intego aims to be the trusted No.1 hotel security system brand in ASEAN Countries with remarkable quality in 5 years. 

Employees are considered to be the most valuable asset of the organization. They are the people with skills, knowledge, and experience that bring value to the business. Hence, the crisis in the shortage of staff would be an issue for hotel businesses and could affect the revenue too. 

Let me share some of the ways that could help hotels to handle the shortage of staff effectively.

Orbita was first established in 2004 in Shenzhen, China. Orbita is well-known as a reputable hospitality products manufacturer with ISO certified 46,000 m² garden factory at Huizhou. They produce a variety of products that are widely used in the hospitality industry from hotel door locks to hotel amenities such as minibars, hairdryers, electric kettles, room safes, and many others.