Guests can sometimes bail on their reservations without letting the hotel know and no hotels want this. Dealing with no-shows is a hassle and will affect other things. That's why having a no-show poli...
Running a hotel is heavy work. You're probably always looking for new ways to increase bookings and promote your property. Putting your hotel on OTAs ...
The customer service game is being changed with ChatGPT existing. Hoteliers should take note on how ChatGPT can transform their customer service for t...
ChatGPT is fast becoming a must-have tool for hoteliers. Businesses are continually looking for methods to streamline their communication operations t...
Google Analytics is now a preferred tool by businesses to analyze their data. It's used by millions of them today, including hoteliers. If you are one of them, you must understand how to get the most ...
Prioritizing your guest's happiness and satisfaction is a must. But, how do we know they are satisfied with our service? How do we know we are successfully running our business? That is where feedback...
Keeping your guest satisfaction level at the max is the key to having a successful long-term business. Especially with the hotel self check-in kiosks, you can continue to improve their satisfaction. T...