Why is Hotel Kiosk Not Popular?

Self-service machines were invented to improve counter service and reduce repetitive work. It's commonly used in the bank (ATMs, automated teller machines) and train stations (ticketing machines). But, why is a self-service hotel kiosk not popular in the hotel industry?

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Hoteliers Guide to Google Analytics

Google Analytics is now a preferred tool by businesses to analyze their data. It's used by millions of them today, including hoteliers. If you are one of them, you must understand how to get the most out of this tool.

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Secure Payment Gateways for Hotel Direct Bookings

In today's digital age, having secure and convenient payment gateways are essential for businesses of all sizes, especially hotels. Previously, I wrote about What is Payment Gateway together with the list of the top leading payment gateway in Sout East Asia. So in this article, I will be sharing how implementing secure payment gateways can boost your hotel business and increase customer satisfaction.

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Hoteliers Guide to Collect Feedback from Guests

Prioritizing your guest's happiness and satisfaction is a must. But, how do we know they are satisfied with our service? How do we know we are successfully running our business? That is where feedback comes in.

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Maximizing Guest Satisfaction with Hotel Self Check-In Kiosks: Tips and Best Practices

Keeping your guest satisfaction level at the max is the key to having a successful long-term business. Especially with the hotel self check-in kiosks, you can continue to improve their satisfaction. That’s why you need to follow our tips and best practices for hotel kiosks.

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The ROI of Hotel Self Check-In Kiosks: How Much Can You Save with Automated Check-In

Self-service kiosks for hotels are increasingly becoming the preferred choice for guests and hoteliers. One of the key drivers of demand for self-service devices is the need for convenience. But, are you aware of the return on investment it can give you?

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Hotel Kiosk System: All The Features That You Need

Being on top of the business seems to be a challenge with the rise of the hospitality industry and more competitors appearing. Want to stand out? Get to know the hotel kiosk system and the features that you will need.

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Ideas to Generate Hotel Bookings during Ramadhan

Bookings and reservations, particularly for hotels and restaurants, are sure to be impacted now that Ramadan is here. Ramadan a significantly special time for Muslims and indirectly it will take a toll on the hotel industry.

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Glamping Booking System - 5 Important Features that You Need

A glamping type of accommodation has become a popular trend nowadays. This trend started to evolve especially after the MCO was lifted in 2022. Those travellers who love to explore nature but at the same time would like to experience another level of camping type, they will go for Glamping - “glamorous camping”. 

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8 Common Rate Plans used by hotels in 2025

Whether your hotel is located in the heart of the city area, near the beach or even situated on a hill surrounded by lush forests, having a good pricing strategy would definitely affect your hotel’s revenue. It is very important to sell the room at the right price at the right time. For this, we have compiled a list of Common Rate Plans in hotels that can be used by you in order to have attractive rates to offer to your potential customers. 

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