How to Choose a Hotel Booking Engine in 2026
If you pay 15-20% commission on every OTA booking, a booking engine is one of the few tools that can lower that cost. Among Softinn clients, 56.94% currently use the Booking Engine as part of their di...
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Entertainment Tax in Malaysia: What Hoteliers Need to Know
Hotel taxes in Malaysia keep making headlines. On 8 July 2026, the Malaysia Budget & Business Hotel Association (MyBHA) joined a coalition of 122 business groups at a press conference in Petaling ...
9 Hotel PMS Features for Small Hotel Front Desks in 2026
Quick answer: A good hotel PMS should give you one dashboard for all bookings, fast guest check-in, real-time OTA sync, automated guest emails, integr...
Low-Cost Hotel Tech for Budget Hotels in 2026
Running a budget hotel usually means one or two people doing the job of five: front desk, housekeeping schedule, OTA updates, and rate changes, often ...
Xiaohongshu (RedNote): How Chinese Travellers Discover Hotels in Malaysia
Most Malaysian hotel owners think of Xiaohongshu (RedNote / XHS) as "the Chinese Instagram." That's the wrong picture, and it's costing bookings.
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How to Train New Hotel Staff on a Hotel PMS (2026)
Hire a new front desk agent, spend two weeks training them on your PMS, and just when they're productive, they leave? Multiply that across a year and you've lost weeks of management time, plus the rev...
How to Promote Your Hotel on Xiao Hong Shu (RED / REDnote): A Practical Guide for Malaysian Hoteliers
Picture this. A young woman in Shanghai is planning her first trip to Malaysia. She doesn't open Google. She doesn't go straight to Booking.com. She opens an app called Xiao Hong Shu and types "马来西亚酒店...
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HOTEL MARKETING
HOTEL MANAGEMENT
HOTEL PMS
DIRECT BOOKING PATH
DIRECT BOOKING
HOTEL CHANNEL MANAGER
HOTEL AUTOMATION
HOTEL WEBSITE
HOTEL KIOSK
DIRECT BOOKING PATH CONVERT
DIRECT BOOKING PATH TRAFFIC
VACATION RENTAL MANAGEMENT
DIRECT BOOKING PATH OFFER
RESORT MANAGEMENT
AIRBNB MANAGEMENT
COVID-19
E-INVOICE
HOTEL PAYMENT GATEWAY
GOOGLE HOTEL FREE BOOKING LINK
HOTEL DOOR LOCK
HOTEL OPERATING SYSTEM
MARKETING AND SALES DEPARTMENT
EDUCATE
HOTEL FRONTDESK
MYKAD READER
POS PAYMENT TERMINAL
OPERATION