How To Promote Resorts in 2023

There is fierce competition among resort owners, and each resort strives to increase revenue. To make people aware of your resort, you must make sure you promote your resort accordingly. By promoting your resort, you can attract more guests.

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Glamping License in Malaysia - Is it needed?

Glamping is a hot trend today. Operating a campsite is no easy job -  there are tons of steps and guidelines to follow. Plus, you need a license now. But, the revenue it brings is certainly irresistible. This brings up the question, would you get a glamping license?

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Inexpensive Marketing Strategy for Hotel: Leveraging Your Existing Customers

In today's digital era, having a strong online presence is essential for any hotel business. While marketing strategies can be too costly, I am here to help you explore inexpensive yet effective ways to promote your hotel business out there. So in this blog, I will reveal the power of focusing on your existing customers and how you can capitalize on their influence to drive your hotel's marketing efforts, thus helping to boost your hotel revenue. 

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Glamping Management System

The glamping market is clearly expanding and is projected to do so annually. If you're thinking about starting such a business, now is a fantastic moment to do so because of the rising need. You can make a smart investment and generate a sizable income stream by starting a glamping business.

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Transform Your Hotel's Customer Service with ChatGPT

The customer service game is being changed with ChatGPT existing. Hoteliers should take note on how ChatGPT can transform their customer service for the better. 

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Streamline Hotel Guest Communication with ChatGPT

ChatGPT is fast becoming a must-have tool for hoteliers. Businesses are continually looking for methods to streamline their communication operations to increase productivity and efficiency, which ChatGPT can do. 

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Why is Hotel Kiosk Not Popular?

Self-service machines were invented to improve counter service and reduce repetitive work. It's commonly used in the bank (ATMs, automated teller machines) and train stations (ticketing machines). But, why is a self-service hotel kiosk not popular in the hotel industry?

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Hoteliers Guide to Google Analytics

Google Analytics is now a preferred tool by businesses to analyze their data. It's used by millions of them today, including hoteliers. If you are one of them, you must understand how to get the most out of this tool.

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Secure Payment Gateways for Hotel Direct Bookings

In today's digital age, having secure and convenient payment gateways are essential for businesses of all sizes, especially hotels. Previously, I wrote about What is Payment Gateway together with the list of the top leading payment gateway in Sout East Asia. So in this article, I will be sharing how implementing secure payment gateways can boost your hotel business and increase customer satisfaction.

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Hoteliers Guide to Collect Feedback from Guests

Prioritizing your guest's happiness and satisfaction is a must. But, how do we know they are satisfied with our service? How do we know we are successfully running our business? That is where feedback comes in.

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