We broke our monthly GMV record by 200% in March 2021 despite pandemic !
Easy-to-use front desk system that facilitates day-to-day hotel operations
Get more direct bookings. Commissions free. Local payment gateways
Self-servicing hotel check-in, check-out and walk-in guest reservation
Probably the most affordable Channel Manager that you have come across
User-friendly website content management system built for hotelier
You would love to hear how have our customers made a significant difference after using Softinn
> Read More HereRoad to automation, reduce unnecessary operational hassle and generate more revenues
Stand out from the other competitors, build a strong online presence
Manage your hotel branches & franchises systematically regardless of the number of properties
All tools and reports that you need to manage properties owned by others
More that just an e-book. Tips, tricks and trends are included for knowledge enhancement
> Free DownloadOne-stop knowledge center for Softinn users from beginners to expert
New to Softinn? Book your slot to join our live training session
We create and curate useful contents about the topics that hoteliers are looking for
We constantly innovate. Read more on our latest product releases & feature updates
We are hotel technology service provider with a mission to make hoteliers work easier
> About UsWe do what we do best, make I.T easy for hoteliers
We work and integrate with other amazing companies
Let’s get connected. We are more than happy to talk to you
Be part of our story. We are looking for passionate candidates
The success story of Raia Hotel Group
After a recent rebranding, Raia Hotel Group was looking for a fresh start. With branches spread across Kedah, Pulau Pinang, Terengganu and Sabah, Raia Hotel Group has quite a presence in Malaysia. They just needed the right solution to elevate them to the next level.
Raia Hotel previously TH Hotel was in the midst of rebranding. They were running 4 hotels across Malaysia with a combined total of 629 rooms. They were faced with:
❌ An unsystematic booking process unpleasant for both them and guests
❌A guests database that was not standardized between branches
❌ An old website that was not user friendly
As a chain hotel with multiple branches, they realized that it was time to adopt a more systematic workflow and perform business operations in an efficient manner for the good of the hotels and their guests.
Raia Hotel found out about Softinn while looking for a solution and they believed Softinn products could cater to their needs. To confirm their beliefs they used a trial account to explore the products offered. After a few online meetings, they made the decision to subscribe to Softinn Standard Plan + Hotel Website CMS. They were finally able to:
Deliver a seamless guest booking experience
Use a standardized booking process between branches which could be easily monitored
Collect full payment online in advance and secure bookings
Reduce the workload of front desk with self-service cancellation
Own a quality official website that reflects the hotels' brand image
Effectively run marketing campaigns and showcase the latest offers available
Softinn Solutions Sdn. Bhd. is a hotel-technology provider company offering hotel management software. Ranging from cloud-based hotel PMS, Channel Manager, hotel booking engine, and a specially customized hotel website; Softinn is adept in employing innovative ideas in its solutions constantly and understanding the requirements of the hotel industry worldwide.
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