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9 Hotel PMS Features for Small Hotel Front Desks in 2026

Quick answer: A good hotel PMS should give you one dashboard for all bookings, fast guest check-in, real-time OTA sync, automated guest emails, integrated payments, an end-of-shift cash report, mobile...
Tai Pei Shi
Tai Pei Shi on 13 Jul 2026
HOTEL PMS

Xiaohongshu (RedNote): How Chinese Travellers Discover Hotels in Malaysia

Most Malaysian hotel owners think of Xiaohongshu (RedNote / XHS) as "the Chinese Instagram." That's the wrong picture, and it's costing bookings.
Tai Pei Shi
Tai Pei Shi on 08 Jul 2026
DIRECT BOOKING

How to Choose a Hotel Booking Engine in 2026

If you pay 15-20% commission on every OTA booking, a booking engine is one of the few tools that can lower that cost. Among Softinn clients, 56.94% cu...
Tai Pei Shi
Tai Pei Shi on 06 Jul 2026
DIRECT BOOKING

How to Train New Hotel Staff on a Hotel PMS (2026)

Hire a new front desk agent, spend two weeks training them on your PMS, and just when they're productive, they leave? Multiply that across a year and ...
Tai Pei Shi
Tai Pei Shi on 02 Jul 2026
HOTEL PMS

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