Indoor Sales Assistant

Posted by Softinn HR

Softinn is a hotel technology company.

Our mission is to make hotelier's work easier. We intend to achieve that through next-generation hotel management software, digital solutions and hotel kiosk.

We're selling to forward-looking hoteliers in South East Asia. Most of our customers are in Malaysia, and some are from the Philippines, Indonesia and Thailand.

Here is our principle to sales - We DO NOT force a purchase; instead, we see sales as a job to help the customers discover their best options. We facilitate the sales, not forcing it. We sell solutions, not products.

The sales executive position is a B2B sales role. You will be working with the inbound leads - usually, a hotel looking for a solution to a problem and finding us. While not working with inbound leads, you will do outbound lead generation, cold-calling, and staying in touch with the latest industry development.


Job Responsibility:

  1. Handle inbound sales inquiries promptly and professionally
  2. Make outbound calls to generate new leads
  3. Engage with prospects to understand their needs and make relevant recommendations
  4. Achieve monthly sales targets
  5. Conduct product demos and sales presentations via video calls
  6. Establish and build good relationships with the hotels and partners
  7. Remain updated with the latest hospitality & tourism trends


Job Requirements:

  1. Computer literate
  2. Good communication skills and presentation skills
  3. Has a passion for building a successful sales career
  4. Has excellent command of English and Bahasa Melayu (knowing Mandarin is a plus point)
  5. Ready to learn things, proactive and result-driven


Not Mandatory but BONUS if:

  1. Has working experience in a sales department
  2. Familiar with SaaS (software-as-a-service) business
  3. Familiar with HubSpot
  4. Familiar with the hotel industry
  5. Understand inbound sales


Report to Work options:

  1. Melaka branch
  2. Work remotely


You Should Join if:

  1. You enjoy solving customer's problems with digital solutions
  2. You love to win and willing to go the extra mile
  3. You believe a better product helps improve efficiency and bring smiles to hoteliers


You should NOT join if:

  1. You hate pitching to strangers
  2. You can't handle rejection
  3. You don't enjoy learning new skills


Salary Range:

RM 1,500 to RM 3,000 (not including sales commission)

NOTE: On average, our sales executives make RM 1,400 in sales commission a month. Do state your expected salary if you have more than three years of working experience in related roles.


Employee Benefits:

  1. Medical insurance coverage
  2. Free Flow of Snacks
  3. Casual dress code
  4. Monthly Potluck Party
  5. Attractive sales commission
  6. Travelling allowance

Additional Perks for Your Role:

  1. HubSpot CRM Licenses (Sales Pro + Marketing Hub Pro)
  2. HubSpot CRM Certification (Certificate with your name on if you pass the test)
  3. Mobile phone call and data plan allowance
  4. Conference tickets


Apply for this position now

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