• Claim your Google Business Profile and make sure it is being verified
• Encourage your guests to leave reviews on Google, create a QR code that linked to your google review page and put it at the receptionist
• Make sure your hotel photos, and information is being updated  

If you run a hotel or homestay, you must think of this question before: Should I focus more on OTA bookings, or direct bookings?

Some owners rely heavily on OTAs because they bring visibility. Others push direct bookings to avoid high commissions. The truth is, both have their role, and understanding how they work will help you make better decisions for your business.

Let’s break it down in simple terms.

Starting a homestay in Malaysia sounds simple — list your property on Airbnb or Booking.com, welcome guests, and earn income. But many owners soon realise the biggest challenge is not hosting — it’s navigating the rules.

Introduction

At the end of every month, your finance team spends hours manually transferring reports from the hotel PMS to the accounting software. The process is time-consuming, especially when it has to be done one by one. 

In this blog, we’ll explore how integrating your hotel PMS with accounting software can streamline this process and save your team valuable time.

Running a hotel means you’ve got to keep an eye on your numbers. From tracking your income and expenses to handling SST and payroll, having the right accounting software can really save you time.

If you’re not sure which software to go for, here’s a list of accounting software commonly used by hotel businesses. Some are globally popular, while others are especially suited for businesses in Malaysia.

As a hotelier in Malaysia, understanding the various taxes and fees is crucial for compliance, financial planning, and managing operational costs. With different taxes imposed at national and state levels, staying informed about the latest hotel tax requirements ensures your business runs smoothly and avoids potential penalties.

Melaka, a city rich in history and cultural heritage, has implemented a Heritage Fee since 1st September 2017 to support the preservation and promotion of its unique legacy. As a hotelier in this iconic Malaysian city, it's crucial to understand the implications of this fee and how it impacts your operations and your guests. This guide will provide you with practical insights and tips on managing the Heritage Fee efficiently, ensuring compliance, and enhancing guest experience.