Exploring the security concerns surrounding the use of residential door locks in hotels and Airbnb.

Try googling the largest hotel chain in the world and see what pops up. It's a guarantee that Marriot International takes the cake. Being so successful must come from a solid strategy, right? Take a look at what you can learn from Marriott's pricing strategy.

In today's digital era, having a strong online presence is essential for any hotel business. While marketing strategies can be too costly, I am here to help you explore inexpensive yet effective ways to promote your hotel business out there. So in this blog, I will reveal the power of focusing on your existing customers and how you can capitalize on their influence to drive your hotel's marketing efforts, thus helping to boost your hotel revenue. 

Self-service machines were invented to improve counter service and reduce repetitive work. It's commonly used in the bank (ATMs, automated teller machines) and train stations (ticketing machines). But, why is a self-service hotel kiosk not popular in the hotel industry?

In today's digital age, having secure and convenient payment gateways are essential for businesses of all sizes, especially hotels. Previously, I wrote about What is Payment Gateway together with the list of the top leading payment gateway in Sout East Asia. So in this article, I will be sharing how implementing secure payment gateways can boost your hotel business and increase customer satisfaction.

A glamping type of accommodation has become a popular trend nowadays. This trend started to evolve especially after the MCO was lifted in 2022. Those travellers who love to explore nature but at the same time would like to experience another level of camping type, they will go for Glamping - “glamorous camping”. 

Whether your hotel is located in the heart of the city area, near the beach or even situated on a hill surrounded by lush forests, having a good pricing strategy would definitely affect your hotel’s revenue. It is very important to sell the room at the right price at the right time. For this, we have compiled a list of Common Rate Plans in hotels that can be used by you in order to have attractive rates to offer to your potential customers. 

In line with the announcement made by the Malaysian government regarding the Tourism Tax, I will talk about a series of questions that are commonly asked by hotel owners or operators, thus helping all of you to find the answers that are related to it. 

A Facebook Page should be a vital channel for hotels in order to promote their business, reach out to global audiences and engage with their fans. With Facebook, the hotel should not only focus on showcasing the hotel services but also do a lot of things while promoting the hotel business. 

The self-check-in kiosk is not a new concept, yet becoming a popular trend before 2021. Now it started to be embraced by hotel industries worldwide after the hit of the Covid-19 pandemic. Besides that, hotel guests are now becoming more aware of contactless service. This is proven based on the research run by students in UTEM, Malaysia, 93.7% of customers preferred a contactless check-in after the Covid-19 pandemic for their safety and convenience.