--- title: Softinn Blog | Softinn Author (2) description: Meet Softinn mascot, the friendly face behind our stories! Always curious and a little mischievous, they love sharing tips, insights, and a sprinkle of fun with every post. When not helping our readers, you’ll find them exploring new ideas, dreaming up adventures, and making sure our brand stays lively and approachable. (2) image: https://page.mysoftinn.com/hubfs/softinn-metronic-theme/softinn-website-header.png --- [![Softinn](https://page.mysoftinn.com/hubfs/raw_assets/public/softinn-metronic-theme/images/logo/softinn-logo/softinn-logo-main-with-mascot.svg)](https://www.mysoftinn.com) - Products - [Property Management System](https://www.mysoftinn.com/hotel-pms-front-desk-system) - [Booking Engine](https://www.mysoftinn.com/hotel-booking-engine) - [Hotel Website CMS](https://www.mysoftinn.com/hotel-website-cms) - [Hotel Channel Manager](https://www.mysoftinn.com/hotel-channel-manager) - [Hotel Kiosk](https://www.mysoftinn.com/hotel-kiosk) - [AI New](https://www.mysoftinn.com/ai) - Segments - [Independent Boutique Hotel](https://www.mysoftinn.com/boutique-hotel-management-system) - [Hotel Chains](https://www.mysoftinn.com/hotel-chain-management-system) - [Resort & Villa](https://www.mysoftinn.com/resort-management-system) - [Short-Term Vacation Rental](https://www.mysoftinn.com/airbnb-short-term-rental-property-management-software) - [Campsite](https://www.mysoftinn.com/campsite-management-system) - [Airport Hotel](https://www.mysoftinn.com/airport-hotel-management-system) - Roles - [Admin & Owner](https://www.mysoftinn.com/hotel-owner) - [Manager](https://www.mysoftinn.com/hotel-manager) - [Front Desk](https://www.mysoftinn.com/hotel-front-desk-receptionist) - [Housekeeping](https://www.mysoftinn.com/hotel-housekeeper) - [Maintenance](https://www.mysoftinn.com/hotel-maintenance-technician) - [Finance](https://www.mysoftinn.com/hotel-finance-accountant) - [Marketing and Sales](https://www.mysoftinn.com/hotel-marketing-sales) - Resources - [Knowledge Base](https://blog.mysoftinn.com) - [E-books](https://page.mysoftinn.com/guide-and-resources?hsLang=en-my) - [Product Training](https://page.mysoftinn.com/softinn-product-training-session?hsLang=en-my) - [Blog & Articles](https://page.mysoftinn.com/en) - [Product Updates](https://blog.mysoftinn.com/category/product-updates/) - [Partner & Integration](https://www.mysoftinn.com/integrations) - Company - [About Softinn](https://www.mysoftinn.com/about-us) - [Contact Us](https://www.mysoftinn.com/contact-us) - [Careers](https://page.mysoftinn.com/careers?hsLang=en-my) - [Pricing](https://www.mysoftinn.com/pricing) [Free Trial](https://page.mysoftinn.com/softinn-signup-form?hsLang=en-my) [Login](https://www.mysoftinn.com/login) # Blog Home - [Home](https://www.mysoftinn.com/) - [Blog](https://page.mysoftinn.com/en/all) ### Latest Articles, News & Updates Search ![Hotel Booking Engine Philippines](https://page.mysoftinn.com/hubfs/1%20%282%29.png) ## [Hotel Booking Engine Philippines](https://page.mysoftinn.com/en/hotel-booking-engine-philippines) A hotel booking engine system is used widely by hotels regardless of the size of the businesses ranging from small boutique hotels to medium-size, grouping hotels, and luxury types. A good online book... ![Softinn Author](https://page.mysoftinn.com/hubfs/Mascot/Mascot-100-01-Face-Greet-Swivel-Right.png) Softinn Author on 20 Sep 2022 DIRECT BOOKING #### [6 Must-Have Hotel Reports That You Can Get in Your PMS](https://page.mysoftinn.com/en/6-must-have-hotel-reports-that-you-can-get-in-your-pms) It is essential for every business to have a set of reports, and so does the hotel business. No matter what size your hotel is, either budget hotel, b... ![Softinn Author](https://page.mysoftinn.com/hubfs/Mascot/Mascot-100-01-Face-Greet-Swivel-Right.png) Softinn Author on 17 Aug 2022 HOTEL PMS #### [Common Frauds at Hotel Front Desk & How to Prevent Them](https://page.mysoftinn.com/en/common-frauds-at-hotel-front-desk-how-to-prevent-them) What is a Fraud? Fraud is an action of someone or an agency with the intention to obtain unauthorized benefits. Putting it simply, fraud is a bad acti... ![Softinn Author](https://page.mysoftinn.com/hubfs/Mascot/Mascot-100-01-Face-Greet-Swivel-Right.png) Softinn Author on 26 Jul 2022 HOTEL MANAGEMENT #### [How To List My Hotel on Google](https://page.mysoftinn.com/en/how-to-list-my-hotel-on-google) Google is the most used and most popular search engine, approximately has 5 billion search queries in a day. That makes sense every business now shoul... ![Softinn Author](https://page.mysoftinn.com/hubfs/Mascot/Mascot-100-01-Face-Greet-Swivel-Right.png) Softinn Author on 27 Jun 2022 DIRECT BOOKING ### Blog Posts [![hotel automation 2022](https://page.mysoftinn.com/hubfs/Blog/Embracing-Technology-in-The-Hotel-Industry-Automation.png)](https://page.mysoftinn.com/en/humanizing-innovation-embracing-technology-for-better-customer-experience-in-the-hotel-industry) #### [Humanizing Innovation: Embracing Technology for Better Customer Experience in the Hotel Industry](https://page.mysoftinn.com/en/humanizing-innovation-embracing-technology-for-better-customer-experience-in-the-hotel-industry) JeeShen, the founder and CEO of Softinn shared his thoughts on embracing technology for better customer experience in the hotel industry along with fellow speakers - Assoc. Prof. Ts. Dr. Md. Shohel Sa... ![Softinn Author](https://page.mysoftinn.com/hubfs/Mascot/Mascot-100-01-Face-Greet-Swivel-Right.png) Softinn Author on 24 Jun 2022 [Read More](https://page.mysoftinn.com/en/humanizing-innovation-embracing-technology-for-better-customer-experience-in-the-hotel-industry) [![Intego Hotel Door Lock - 7 Variations To Choose](https://page.mysoftinn.com/hubfs/Blog%20Header%20Image%20%282%29-1.png)](https://page.mysoftinn.com/en/intego-hotel-door-lock) #### [Intego Hotel Door Lock - 7 Variations To Choose](https://page.mysoftinn.com/en/intego-hotel-door-lock) Intego Technologies Sdn Bhd is a reputable company that provides Electronic Hotel Door Lock for hotels in Malaysia with 16 years of experience. They are trusted by many big hotels in Malaysia includin... ![Softinn Author](https://page.mysoftinn.com/hubfs/Mascot/Mascot-100-01-Face-Greet-Swivel-Right.png) Softinn Author on 16 Jun 2022 [Read More](https://page.mysoftinn.com/en/intego-hotel-door-lock) [![How Hotels Should Handle Shortage of Staff](https://page.mysoftinn.com/hubfs/Blog%20Header%20Image-3.png)](https://page.mysoftinn.com/en/how-hotels-should-handle-shortage-of-staff) #### [How Hotels Should Handle Shortage of Staff](https://page.mysoftinn.com/en/how-hotels-should-handle-shortage-of-staff) Employees are considered to be the most valuable asset of the organization. They are the people with skills, knowledge, and experience that bring value to the business. Hence, the crisis in the shorta... ![Softinn Author](https://page.mysoftinn.com/hubfs/Mascot/Mascot-100-01-Face-Greet-Swivel-Right.png) Softinn Author on 13 Jun 2022 [Read More](https://page.mysoftinn.com/en/how-hotels-should-handle-shortage-of-staff) ### Other Topics [HOTEL MARKETING](https://page.mysoftinn.com/en/all?topic=hotel-marketing) [HOTEL PMS](https://page.mysoftinn.com/en/all?topic=hotel-pms) [HOTEL MANAGEMENT](https://page.mysoftinn.com/en/all?topic=hotel-management) [DIRECT BOOKING](https://page.mysoftinn.com/en/all?topic=direct-booking) [DIRECT BOOKING PATH](https://page.mysoftinn.com/en/all?topic=direct-booking-path) [HOTEL CHANNEL MANAGER](https://page.mysoftinn.com/en/all?topic=hotel-channel-manager) [HOTEL AUTOMATION](https://page.mysoftinn.com/en/all?topic=hotel-automation) [HOTEL KIOSK](https://page.mysoftinn.com/en/all?topic=hotel-kiosk) [DIRECT BOOKING PATH CONVERT](https://page.mysoftinn.com/en/all?topic=direct-booking-path-convert) [HOTEL WEBSITE](https://page.mysoftinn.com/en/all?topic=hotel-website) [DIRECT BOOKING PATH TRAFFIC](https://page.mysoftinn.com/en/all?topic=direct-booking-path-traffic) [VACATION RENTAL MANAGEMENT](https://page.mysoftinn.com/en/all?topic=vacation-rental-management) [DIRECT BOOKING PATH OFFER](https://page.mysoftinn.com/en/all?topic=direct-booking-path-offer) [RESORT MANAGEMENT](https://page.mysoftinn.com/en/all?topic=resort-management) [AIRBNB MANAGEMENT](https://page.mysoftinn.com/en/all?topic=airbnb-management) [COVID-19](https://page.mysoftinn.com/en/all?topic=covid-19) [E-INVOICE](https://page.mysoftinn.com/en/all?topic=e-invoice) [HOTEL PAYMENT GATEWAY](https://page.mysoftinn.com/en/all?topic=hotel-payment-gateway) [HOTEL OPERATING SYSTEM](https://page.mysoftinn.com/en/all?topic=hotel-operating-system) [GOOGLE HOTEL FREE BOOKING LINK](https://page.mysoftinn.com/en/all?topic=google-hotel-free-booking-link) [HOTEL DOOR LOCK](https://page.mysoftinn.com/en/all?topic=hotel-door-lock) [MARKETING AND SALES DEPARTMENT](https://page.mysoftinn.com/en/all?topic=marketing-and-sales-department) [HOTEL BUSINESS INTELLIGENCE](https://page.mysoftinn.com/en/all?topic=hotel-business-intelligence) [HOTEL FRONTDESK](https://page.mysoftinn.com/en/all?topic=hotel-frontdesk) [PAYMENT](https://page.mysoftinn.com/en/all?topic=payment) [AI](https://page.mysoftinn.com/en/all?topic=ai) [EDUCATE](https://page.mysoftinn.com/en/all?topic=educate) [HUMAN RESOURCES](https://page.mysoftinn.com/en/all?topic=human-resources) [MINIMUM WAGES](https://page.mysoftinn.com/en/all?topic=minimum-wages) [MYKAD READER](https://page.mysoftinn.com/en/all?topic=mykad-reader) [POS PAYMENT TERMINAL](https://page.mysoftinn.com/en/all?topic=pos-payment-terminal) [OPERATION](https://page.mysoftinn.com/en/all?topic=operation) # Get Your Free Trial Now! [Start Trial](https://page.mysoftinn.com/softinn-signup-form?hsLang=en-my) No credit card required #### Products [Property Management System](https://www.mysoftinn.com/hotel-pms-front-desk-system) [Hotel Channel Manager](https://www.mysoftinn.com/hotel-channel-manager) [Booking Engine](https://www.mysoftinn.com/hotel-booking-engine) [AI](https://www.mysoftinn.com/ai) [Hotel Website CMS](https://www.mysoftinn.com/hotel-website-cms) [Hotel Kiosk](https://www.mysoftinn.com/hotel-kiosk) [Softinn API](https://api.mysoftinn.com/swagger/ui/index) [Pricing & Plans](https://www.mysoftinn.com/pricing) #### Segments [Independent Boutique Hotel](https://www.mysoftinn.com/boutique-hotel-management-system) [Resort & Villa](https://www.mysoftinn.com/resort-management-system) [Hotel Chains](https://www.mysoftinn.com/hotel-chain-management-system) [Short-Term Vacation Rental](https://www.mysoftinn.com/airbnb-short-term-rental-property-management-software) [Campsite](https://www.mysoftinn.com/campsite-management-system) [Airport Hotel](https://www.mysoftinn.com/airport-hotel-management-system) [Customer Success Stories](https://www.mysoftinn.com/hotel-clients) #### Resources [Knowledge Base](https://blog.mysoftinn.com) [Blog & Articles](https://page.mysoftinn.com/en) [Product Updates](https://blog.mysoftinn.com/category/product-updates/) [Product Training](https://page.mysoftinn.com/softinn-product-training-session?hsLang=en-my) [Partner & Integration](https://www.mysoftinn.com/integrations) #### Company [About Softinn](https://www.mysoftinn.com/about-us) [Contact Us](https://www.mysoftinn.com/contact-us) [Careers](https://page.mysoftinn.com/careers?hsLang=en-my) [Press Kit](https://page.mysoftinn.com/hubfs/Softinn%20Press%20Kit%202025.pdf?hsLang=en-my) [Terms of Service](https://page.mysoftinn.com/terms-of-service?hsLang=en-my)|[Privacy Policy](https://page.mysoftinn.com/privacy-policy?hsLang=en-my) Softinn builds the next-generation hotel management system for hotels in Southeast Asia. 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