Hotel PMS Indonesia

A property management system or in short term, PMS, is a system used by hoteliers to manage day-to-day operations like check-in and check-out the guests, manage all the bookings list coming from several channels in one dashboard, save customer data, track room status, manage availability, reporting and many more. 

Imagine a hotel without PMS, all the day-to-day tasks are being done manually. This will cause overbookings, time wasted, and inefficient operations that lead to an unpleasant customers experience. If you are now without a Hotel PMS and thinking to get one, do check on the Most Important Features of PMS. This will be helpful for you before you decide on which PMS you want to go for.

In this article, I will introduce you to the 5 Hotel PMS systems that are commonly used by hoteliers. Let’s check out the list of 5 Hotel PMS in Indonesia based on their functionalities, features, and advantages. 

VHP

VHP or known as Visual Hotel Program, the company is based in Jakarta, Indonesia. They have been in this industry for more than 30 years and served more than 1500 customers. 

What do the VHP Cloud-Based PMS offers? 

• User-friendly GUI to add and update bookings and manage reservations easily
• Real-time room availability can be seen easily 
• The guest folio linked to point of the sales department and direct debts transfer to accounts receivable
• Wide variety of statistical reports for analytics

They do offer a self-check-in solution to optimize and speed up the customers’ check-in process.  Feel free to contact their customer support for further assistance and to apply for a demo account. 

Softinn

Softinn is a hotel technology company with the mission to make hotelier work easier. Softinn builds Cloud-based Hotel PMS to streamline the hotel business operations through digitization. It is designed to simplify and automate all operations for multiple sizes of properties including hotel chains, boutique hotels, resorts, as well as a Bnb Management company. 

Other than offering all the basic needs that hoteliers need, what does make Softinn different from other PMS are:

• Smooth check-in and check-out process. Provide a free-arrival web check-in that allows the guests to perform the pre-arrival web check-in prior to arrival in order to reduce the queuing time in front of the receptionist counter. 
• Essential Reports. Having all the reports that you need, is either for you to monitor hotel sales performance, identify areas of improvement, or submit the tax reports required by the government 
• Send Online Payment Requests to your guests with one click. The payment that has been successfully made by the guests will be automatically recorded

• User-friendly system. Known as easy-to-use PMS by their users with different role access (hotels can add as many users as they want free of charge). Softinn also provides free monthly training for hotel staff 

Trial Account: Softinn provides a 14-days free trial account for you to explore. Just claim it here without hesitation. There is no credit card required to apply for a trial account.  

Hotelogix

Based in India, Hotelogix begins it's business 10 years ago and until now, they served hoteliers in more than 100 countries all around the world including Indonesia. Hotelogix provides front desk management software that works on a desktop application where the users can manage a lot of front desk operations easily with the below functions and features:

• A single-point dashboard that allows the hotel to control all operations and manage multiple tasks in one place. In addition, from the Hotelogix PMS system, hotels can send SMS confirmation to hotel guests.
• A rate management feature that helps you to manage and upgrade room rates easily based on the season or package offerings
• A guest management function that helps you to manage your guest database by verifying guests' email addresses and phone numbers, ensuring that your guest database is kept up to date with accurate information. The best part is that you can send SMS alerts to your guests for reservation creation, alteration, cancellation, check-in, check-out, as well as special occasions like birthdays. 

Trial Account: Hotelogix offers a 15-days free trial account. You may get it from here. 

Cloudbeds

Cloudbeds is an independent hospitality software developer that provides Hotel PMS that's easy to learn and easy to use by the managers and staff.  With the user-friendly interface that they provide along with the automation, Cloudbeds aims for the users to fully utilize the functions of PMS so the users will be able to focus on retaining customers and provide the best services to the guests. 

Some of the key features that Cloudbeds PMS offers are: 

• Drag & drop calendar functionality to easily update the reservation check-in and check-out time
• Detailed reports and analytics from Production Reports to Inventory Reports that help management to make strategic decisions
• Integrated with channel manager where the users can use a single login to manage reservations and update room inventory across all connected OTA channels

Trial Account: Quickly get yourself a trial account by submitting your contact information here.

Ezee

Ezee Hotel PMS is designed to suit the needs of various types of properties, either big, medium, or small businesses. Ezee offers two types of Hotel PMS which are on-premise and cloud-based. 

• Ezee Frontdesk
  With Ezee Frontdesk, it allows the users to run the system offline like other on-premises PMS. Some of the key features that Ezee Frontdesk offers are easy check-in and check-out functions, travel agent management, guest history, ledger accounts, and more. 
  
  Trial Account: A 30-days free trial account is available for you to explore.
  
  
• Ezee Absolute
  While Ezee Absolute is a cloud-based PMS that runs all the functions online. The system also includes a mobile app where you will be able to manage it via mobile anywhere with internet access. 
  
  Trial Account: A 14-days free trial account is provided if you want to give it a try.
  
  

Conclusion

Above are 5 Hotel PMS that is ready to serve hotels in Indonesia. However, there are still many Hotel PMS available in the market. What you need to do is to explore their trial account, and check whether the PMS features that they offer could cater to your business need. 

By any chance, if you have new staff recruited or you are currently looking for a hotel front desk basic training, I would recommend you to share this Ultimate Guide to Hotel Front Desk e-book with your staff. This free guide includes WhatsApp and Phone Calls scripts, tips to handle guests' complaints, the do’s and don’t, and many more. Hope you find this e-book helpful to get your staff well-trained and have a good skill set.