Is Night Auditor a must in hotel business?

Auditor is the one who inspect on company financial statement and cash flow. But for hotel business, there are an unique position of auditor which is the Night Auditor.


What is Night Auditor?

Night auditor carry out a process that they review financial activities during the night of the day. They will take over the shift from the noon shift and started from the late evening. Back on the pass, night auditor done their job with using a manual way. it can takes up a few hours to complete the night audit process while front-desk is not allowed to check in guests during that period. Now, with modern PMS system they can done their job with efficient.

Daily Activities of a Night Auditor

What night auditor do :

  • Posting accommodation and tax charge
  • Accumulating guest service charges and payments
  • Settling financial activities of various departments
  • Check pending arrivals & departures guest
  • Running the trial balance for the day
  • Preparing the night audit report

How Night Auditor benefit your Hotel?

The main aim for night audit is not only to review hotel daily financial activity. Night audit also act as a function that track the credit limits of guest, tallies project and the actual sales from different department.

Night audit act an important role in hotel business operation. The reports that generated by night auditor are being an reference for the hotel management to plan for the future goals and budget. Managers can react immediately on the acquired information.

Responsibilities as a Night Auditor

Beside the general activities that carry out by night auditor at night, below are also some responsibilities as a night auditor:

  • Checking-in or checking-out the guests after 11:00 pm at night.
  • Registering the guests.
  • Allocating accommodations to the newly checked-in guests.
  • Verifying guest folios.
  • Verifying room status report.
  • Preparing lists of expected guest arrivals for the next day.
  • Closing financial activities for a day.
  • Starting financial activities for the next day.

Automatic Night Audit ?

Night auditor will be only using an old way which is the manual method to carry out the night audit back in the old days. All of the night auditor only will using a pen and paper with reference on their excel file or even check in & out form that had been fill through out the day.

In today modern 21st century, technology are in a development mode with an extreme speed. The old method that had been implement are being replace by the system.

How the system works?

The system helps night auditor to ease their job and reduce their workload with it user friendly design and interface by just a few click from the user in the system.

The system are able to:

  • Generated guest folios automatically.
  • Add in charges for extra services used.
  • It’s easy to list out different reservation type and assign for user action.
  • Rectifies addition of extra charges that may happen due to manual errors.
  • Able to get instant access and summaries transactions of the day.
  • Night audit reports that critical for your business.

In addition to, the system not only act as a night audit system, it also function to:

  1. Room status.
  2. Departure / Arrival / In-House guest.
  3. Generate invoice for both guest and owner.
  4. Room assign.
  5. Make new reservation.
  6. Calendar.
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With a mission to make hotelier work easier, Softinn Solutions Sdn. Bhd. is a hotel-technology provider company offering hotel management software. Ranging from cloud-based hotel PMS, Channel Manager, hotel booking engine, and a specially customized hotel website; Softinn is adept in employing innovative ideas in its solutions constantly and understanding the requirements of hotel industry worldwide. 


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