Hotel Career: Understanding Different Hotel Management Positions

The hospitality industry is one of the industries with huge employment opportunities. This industry of hotel management has good career opportunities. With many hotel chains opening branches in different cities around the world, you can expect better career opportunities to come your way. Your career in the hotel industry depends on your education and of course, on your experience. Below we are going to discuss some of the hotel management career positions.

General Managers

When we talk about the general manager's position, we simply mean the person responsible for all the operations in a hotel. This person is usually the decision-maker in the hotel. To become a general manager in a hotel, you need to have many years of experience in the hotel industry. Most hotels, especially the big and luxury hotels won’t consider a general manager without years of experience. To become a general manager in the hotel industry, you need to start your career early and work your way up. The success of a hotel depends mostly on the expertise of the general manager.

Housekeeping Managers

A hotel’s housekeeping department provides a clean, comfortable, and restful stay for all guests. Although housekeepers are invisible to most guests, it’s the housekeeping department to ensure the hotel maintains high standards in cleanliness and puts forth a positive public image. As a housekeeping manager, your main role is to ensure cleanliness in the hotel. You are expected to manage the housekeeping staff and assign them duties. If any guest complains about the uncleanliness of their room, the general manager will hold you responsible. With the help of a good hotel PMS, the housekeeping role has become easier to manage. The housekeeping manager can use the PMS to manage the housekeeping staff and monitor their performance.

Hotel Front Desk Managers

Almost every hotel has a front desk office. The front desk staff is the first people that the hotel guests meet when they arrive at the hotel. As the front desk manager, your job is to manage the front desk staff and assign them duties and their work schedule. In most cases, your hotel guests' reviews will depend on the quality of service from your front desk staff offered to the guests when they arrived. When there is an issue with a guest at the front desk, the manager usually comes in to save the day.

Food and Beverage Managers

It is one of the popular hotel management career positions available in hotels. The food and beverage departments are sources of revenue for the hotel. To get this position, you need to have a few years of experience in the hospitality industry or the food and beverage industry. The manager is responsible for the food and drinks sold in the hotel. The hotel PMS also helps the manager to manage this department. The chefs, the staff in the bar, and the restaurants are all under this department.

There are also other hotel management career positions available in the hotel. Some of these positions include marketing managers, gym and pool managers, security managers, IT managers, account managers, night auditors, and others. Most hotel management positions require many years of working experience before you can be employed. So, if you are looking for a career in hotel management you need to start early, gain experience, and move forward to the top positions.

Read also: Is Night Auditor A Must in Hotel Business?