As a hotelier, before you even start thinking about the features of the hotel management system you want to invest in, you should first think about how the hotel management system will help your budget hotel. Time has past when budget hotels use excels or reservation books to manage their bookings and front desk tasks.
Nowadays, without a good hotel management system, it will be difficult for a hotelier to maximize profit and growth will also be slow. Investing in a good hotel management system will give you the technology you need to manage your hotel booking and increase your revenue. Subsequently, we are going to discuss how a hotel management system can help budget hotels.
It Simplifies Front Desk Management
The main function of a hotel management system is to simplify front desk tasks. With a good hotel management system, your daily hotel tasks will be easy and simplified. A good hotel management system should give you a central place to find all the information you need and because of this, it should take you less time to complete the task compared to when you have not invested in a hotel management system. Investing in a complicated hotel management system will not only make your hotel task difficult but will also give your guests a bad experience.
Photo credit to: https://www.ezeeabsolute.com/blog/wp-content/uploads/2018/02/all-in-one.jpg
It Manages Sales Channels Effortlessly
One of the major challenges of managing a hotel is overbooking / double booking. With a good hotel management system, you will be able to avoid these kinds of issues. Your hotel management system will be able to integrate with your channel manager and update your room availability in real-time in other sales channels including the online travel agents (OTAs). When your hotel management system fails to manage your sales channels, it will mostly result in overbooking which will result in unhappy clients, lost revenue and time wastage in trying to fix the problem.
It Accommodates International Travelers
International travelers have their own booking preferences. Some international travelers prefer booking their rooms with their local currency. Also, some international travelers prefer one particular OTA which they are already comfortable with. Your hotel management system will be able to accept payment in foreign currency, translate to foreign languages and be able to manage room availability in multiple OTAs. Your hotel management system should at least support five foreign currencies and at least eighty foreign languages.
It Helps You Measure and Improve
A good hotel management system shall help you measure your performance, which will help you figure out the area of improvement. Unlike big hotels, budget hotels don’t operate with a huge budget so it is important to know where to focus your effort. You shall know your best booking site, your occupancy rate, your direct bookings, etc. All this information will be made available to you in your hotel management system.
In conclusion, one of the major advantages of investing in a hotel management system is that it will untie you from your desk and get you to focus on other important tasks. Thus, investing in one good hotel management system will surely helps budget hotels in many different ways. You are losing out on customers if you are not currently using any hotel management system for your budget hotel. So, what are you waiting for? Choose one today!
Softinn Solutions Sdn Bhd builds the next-generation hotel management system for boutique hotels in Asia Pacific. Learn how we help hundreds of hotels better manage their business and increase direct booking sales.