We now live in a digital era where everything is available at our fingertips. Technology nowadays helps us very much to save our time and effort in their fantastic way. When it comes to the business world, technology simplifies the business industry to reach the customer's need in many ways such as communication, payment method, travel and etc.

For the hotel industry, one of the most important things that we should take care of is our guest's satisfaction. So, what kind of system that a hotel should have to exceed customers' expectations?

~Updated on 9th November 2022~

A hotel booking engine is a system where it is installed on the hotel website or any social platform like Facebook, and allow guest to make a reservation online and secure the booking with payment. With a hotel booking engine, hotels will be able to drive more direct booking which helps reduce the paid commission to OTAs and hence increase the hotel's revenue.