Thanks to the rising global disposable incomes, the hotel industry is a fast-growing industry. In reality, domestic and foreign visitors spent a total of $792.4 billion on leisure travel in 2019. The sector, however, is not without its difficulties. Many hotels have suffered a setback due to Covid-19, and the advent of hotel aggregators threatens to drive away clients. Changes in visitor expectations resulting from the growing millennial population, as well as erratic revenue, flow due to unsold inventory during the off-season, are other areas of worry for hotels.

To overcome these obstacles, you must always be on the minds of your customers. For this reason, hotel operators should have a constant dialogue with their consumers, offering them personalised discounts and updates on new product releases and development into new markets. These factors are critical to the success of your loyalty programme.

You must understand your clients better than your competitors to begin a tailored relationship with them. A successful hotel CRM may make prospects remember you and strengthen your relationship with them, causing them to return to you again and time again.

Latest update: It's here! Google Free Booking Link is now on Google Maps desktop and App! Check out how it works in this video below:

When travel resumes in earnest, people would need to find information and contact travel companies online quickly. For many years, Google has helped travellers find the perfect hotel by providing a list of options with reviews, photos, and amenities. In the Hotel Ads, prices and availability for specific dates of travel are shown in real-time. Google Free Booking is one of Google’s efforts to allow for more extensive access for users to see available listings they can book with. 

There are three main types of hotel front office systems you should know. As a hotelier, you must invest in a good and easy-to-use front office system. The other name for the hotel front office system is PMS (Property Management System).

Having a user-friendly front office system will ensure the smooth running of your hotel and make your staff task easier while giving your guests a pleasant experience staying at your hotel. Your front office systems should be able to handle the daily routine of your hotel activities like room reservations, guest check-in and check-out, housekeeping, and more. 

Below we share the three Types of Hotel Front Office Systems:-

It should be noted that even a small hotel required the services of a channel manager. A small hotel can be considered a boutique hotel, motel, and Inn with 10 to 100 rooms. Imagine that constant monitoring and updating booking channels like Booking.com, Airbnb, Expedia, and others could be an unsustainable drain on cost and time to hoteliers. Consider how long it takes you to log into each third-party channel's dashboard and amend it manually.

Engaging a cloud-based channel manager to help you manage your properties is a key growth driver. It will help you to improve your hotel's efficiency, thus, resulting in more guests and more hotel revenues. There are a lot of channel manager providers in the market, thus it is critical to ensure that you have done enough research on which channel manager you should invest in for your small hotel.

This article shows you some of the affordable hotel management systems to run your hotel effectively in the Philippines. A property management system refers to software that helps hoteliers to manage their business operations such as administrative tasks, reservations, billing and invoicing, analytics reporting, and so on. 

What does a hotel require to thrive in a competitive market? I would recommend at least two requirements: build your online presence that streamlines the reservation process and provide excellent customer service so that visitors who return to your area will choose your hotel again. Automating daily operations is an important factor in achieving customer satisfaction because it allows for consistent and high-quality service.

Every operation in a hotel must be tracked as it contains a complex system that encompasses the activities of many departments. Therefore, Hoteliers can use PMS to handle administrative tasks, thereby increasing hotel occupancy, and revenue as well as enhancing customer service.

Nowadays, there are a lot of hotel owners who sign up for online booking platforms to optimize their profit. However, it could be very difficult to manage all online booking platforms and update their room inventory in real-time. This is when the channel manager plays an important role to hoteliers.

Are you looking to upgrade your existing hotel channel manager or subscribe to a channel manager for a new property? There are numerous channel managers on the market, and no single provider is ideal for all properties, so it is critical that you conduct your research before making a decision and ensure that you have invested in the right solution that aligns with your objective. In this blog, I will highlight the top 5 Channel Manager providers renowned by the industry and available globally as well as the criteria that you need to consider when choosing a hotel channel manager.

Hoteliers have to wear multiple hats to ensure that their operation is done effectively and efficiently. However, this often comes at a cost. It is important to mention that some of the daily operations and workload can be time-consuming and often cause delays. However, thanks to the smart hotel technology, it allows hoteliers to run their operation with cost-saving and bring more opportunities to increase revenue. One of the important tools to support your hotel operation smoothly and effectively is the Channel Manager.

When it comes to choosing the right Hotel PMS system for your hotel it can be overwhelming because there are so many options available in the market. If you are running a 4-star hotel or below, choosing the right Hotel PMS system that meets your hotel requirement and budget is important.